Frequently Asked Questions

TCG - short for The Computer Guy, LLC - is a Metro Detroit managed IT and cybersecurity provider, in business since 2005, that specializes in compliance-heavy professional-services firms: accounting firms, eye-care practices, and immigration law firms. We run your technology on a flat monthly fee: unlimited support, monitoring, security, backups, and vendor coordination, scoped to your firm's size and environment. Our focus is narrow on purpose. Because we work inside a small number of regulated fields every day, we already know your software, your compliance obligations, and the deadlines you can't miss - so you spend less time explaining your business and more time running it. Our promise is deliberately unglamorous: boring, predictable, reliable technology that stays out of your way. We measure ourselves on response times, first-contact resolution, and backups that actually restore when tested. If your current IT is a source of surprises, a short assessment shows you where the gaps are before you change anything - no sales pitch, just a discussion about whether we're the right fit.